Excellent for 1st 2days/nights. Went a bit pearshaped on last day/night. Left our room to go for a walk saw cleaner a couple of doors down from our room, let her know we would be out til about 4.00 and that it was fine to clean up room. Arrived back to find room had not be dealt with, phone reception to let them know, had to ask for clean towels and tea etc, no offer to come clean room. Sat down on bed to watch tv before heading out for a bit of food, phoned reception to inform tv has stopped working. Gentleman arrived tried remote etc, left to get new batteries, still nothing, looked at tv, said would need extra help but that he was only one who was working. Left with screen showing picture of hotel, went for meal.came back to find tv screen still on but still not switching to tv. Had to pull tv out from wall to pull plug out to turn the tv screen off. Lovely ending to my wife's birthday trip.