Sam at check in was great, check in time was an hour later than the website stated, and we ended up waiting until 5 pm
To check in, supposedly with an upgrade-not though. Two beds instead of king, and the bathroom didn’t seem to have been cleaned in a LONG time….mold, a lot of mold, no magnifying mirror which I thought was standard these days. Everything had a layer of dust, the hvac was ancient, but Sam the front desk employee did give us a late checkout….
And tbh, I felt like the mgr prob had the front desk give us this crappy room because we got such an incredible rate vs what they can normally get for their rooms.