Stayed here back in 2007, and again this week, and had a great stay, thanks to the friendly and accommodating staff. Their white on white on white linens and towels made it reassuring that everything was clean, as sometimes hotels recycle their linens because they have prints that don't let you see stains lol. My room and bathroom were extra clean and uncluttered, which makes my trips that much less stressful. I have stayed at other, more expensive miami hotels, and have not been half as satisfied with their service, cleanliness nor accessibility.