Melia London Kensington

I tried three rooms, all were dirty but I settle on one with a dead cockroach and rising damp. All rooms were old and tired. This hotel is far too expensive for what you get. The first bedroom had a crack in the bathroom floor which was easily 1 foot long and raised by at least 5mm so perfect for someone to slice their foot on

Beautiful hotel, great location. Had a massive power outage and had to pack up and prepare to move to another hotel, but the staff was very nice during the difficult circumstances. Ended up being able to stayed the power was restored. We LOVED our room. Great style/decor and a second room for our daughter. Some renovations going on and we did have some strange plastic temporary carpet but other than that, the room was nearly perfect! Would definitely stay again and recommend. Gloucester tube stop is across the street and Natural History and National Science Museums just around the corner.

Hotel staff were impeccable! Very attentive, friendly, and polite. Had no hesitation in changing our room after we noted a loud air conditioning unit in our original room.

Perfect location next to metro system. Clean and friendly staff. Would stay again.