Radisson Blu Scandinavia Hotel, Düsseldorf

Pleasant stay. Easy free parking opposite the hotel. Good location- 15 min by tram to city centre or 10 min drive.

This hotel breached GDPR! 3 guys approached my partner and her cousin in the lift and made comments. They then managed to call downstairs and find out my room number and harassed my partner. They were completely inappropriate. When I made the complaint downstairs they all denied it (obviously) and the attitude of one particular staff member was appalling. I asked to be contacted by the GM of the hotel and not the duty manager and to date I still haven’t heard anything. I had a disgusting experience at this hotel and I will be taking things further and escalate this up the Radisson chain. You should be disgusted with yourselves. The guys said they were regulars to my partner when she asked how they got our room number. The is a complete security and GDPR breach and I want answers!

Convenient. Good access to public transportation and the riverfront.

Terrible WiFi so couldn’t work properly. Also staff were not great and the air conditioning unit didn’t worked properly so didn’t get much sleep

Hotel is in complete refurbishment of exterior and most of the interior. We were not warned of this when making reservation. They should really close whist this is done. We arrived very late and to tired to change hotels, otherwise we would have never stayed. Work started outside our window at 7am and the banging and drilling was unbearable. Also the person who received us at the front desk was incredibly discourteous.