Manchester Marriott Victoria & Albert Hotel

I booked a Junior suite. Walls around the bed were heavily stained and obviously uncleaned. Bathroom was small and the ceiling had mould growing on it. No electric points anywhere near the bed so no charging phone beside the bed. Lighting was so poor there would be no reading in bed either. After complaining to both the hotel and Hotels.com I was moved but to apparently a lower standard room. this had a bigger bathroom and was cleaner and had electric point near the bed while a touch smaller the room was far superior. Only thing I can say positive was the concierge who moved my room was helpful, polite and the only redeeming feature of this hotel

Lovely stay. Nice hotel. Upgraded room. Well located and excellent staff service.

what fine business facility okays only

Great hotel to stay fir spinning fields. A lot of building work going on though with high cranes etc. Lovely queen beds, comfy and nice airy room. Our window leaked though which spread rain water down the wall. It was storm ciara though

The hotel itself was very good - a charming mix of old character and new design - very comfortable and very relaxing. Pleasantly different from the traditional corporate box. The service from the staff throughout the hotel at all levels was absolutely exceptional - friendly, approachable, helpful beyond the call of duty. A very enjoyable stay and a credit to the leadership and Marriott brand.

Thank you so much Lydia for your kindness in helping us to retrieve our left behind item. An extra mile in your service really made our holiday a wonderful one.

Check in, location, room all good. Night’s sleep, disastrous. There are two vents in the room which was the only explanation as to why we could hear televisions as loud as they could be in other rooms all night as well as the kitchen staff having conversations at 5am onwards and clattering pots and pans. This was in addition to a baby screaming the place down in the room opposite for about an hour from 12.30am. I called the reception and someone came to the room but could do nothing. The breakfast was delicious. Management dealt with our complaint efficiently but I’m afraid I will not be staying at a Marriott again if the soundproofing in the rooms is as bad as Manchester.

First room not so good, cold and very noisy vent in bathroom. Was moved to a cosy room on first floor without any problems. But no milk when making a coffee the morning after. Good choice for breakfast but the food was cold and my partner asked for his to be warmed in microwave, actually the staff cooked it fresh and brought it to our table. I ate my cold as I’d nearly finished. We have stayed many times and won’t be put off staying again. The staff were good and obliging. We were found a parking space although I hadn’t booked one and the concierge was lovely and pleasant. Good location and enjoyed our stay in the city.

Got up graded without asking and early check in great

This was my 2nd stay at the hotel. It’s lovely, very comfy beds and always clean. It has its own car park which is really handy . It’s just 2 mins walk from Spinningfields and just far enough from city centre that’s its very quiet.