I arrived an 1.5 hours before check in at 3pm to see if it was possible to check in, I was told I couldn't check in early. They said it would be £15 to leave my bag, I said it was okay I would just go to a coffee shop. They then went to the tablet, to which I thought they were going to see about checking me in, they they showed me the card reader and said £40, I asked what it was for and they said to check in early - I said I would come back. The rooms are available, so why not check people in earlier?
The hotel is quite grubby, stains on carpets and walls. The cleaner only comes in and replaces towels, they don't take the used ones away, they are also supposed to change the bins and that didn't happen while I was there.
The hotel charges for everything, if you want a hairdryer or an ironing board you can pay £10 or you can use the beauty rooms, or ironing room which are not on every floor.
I don't believe service is great, cleanliness and housekeeping needs improved, especially at the price.