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Occidental at Xcaret Destination - All Inclusive

4.0 star property
All-inclusive beachfront property with free children's club, near Xcaret Eco Theme Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Aerial view
Exterior
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Private beach, white sand, beach towels, beach massages
View from room
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free breakfast
  • Bar
  • Spa
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On a private beach
  • 11 restaurants and 11 bars/lounges
  • 7 outdoor pools
  • Free children's club
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Beach towels
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Cable/satellite TV service
The price is $354
includes taxes & fees
$291 per night
Dec 12 - Dec 13

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Down duvet
Premium bedding
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Down duvet
Premium bedding
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Down duvet
Premium bedding
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Sofa bed
Down duvet
  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Down duvet
Premium bedding
  • 969 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Free cribs/infant beds
  • 969 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Royal Level)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Royal Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Free cribs/infant beds
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite

1 bedroom, premium bedding, down comforters, free minibar

Junior Studio Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Down duvet
Premium bedding
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Down duvet
Premium bedding
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 1.4 km
  • Xplor Theme Park - 4 min drive - 2.0 km
  • Ferry to Cozumel - 9 min drive - 5.0 km
  • Playa del Carmen Maritime Terminal - 12 min drive - 8.4 km
  • Playacar Golf Club - 13 min drive - 9.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive
  • Cozumel Intl. Airport (CZM) - 13.1 miles/21.1 km

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Occidental at Xcaret Destination - All Inclusive offers a private beach where you can get a beach massage or play volleyball, plus you'll be just a 5-minute drive from Xplor Theme Park. 7 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials, and body scrubs. El Pescador, one of 11 restaurants, serves seafood and is open for dinner. Other highlights at this all-inclusive property include 11 bars/lounges, a free kid's club, and a fitness center. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, French, Spanish

At a glance

Hotel size

  • 765 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 11 restaurants
  • 11 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Archery
  • Mini golf
  • Snorkeling
  • Evening entertainment
  • Shopping
  • Pool table
  • Air hockey
  • Golfing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Communal living room
  • Fitness center
  • 7 outdoor pools
  • Shopping mall on site
  • Arcade/game room
  • Spa services
  • 2 outdoor tennis courts
  • Sauna
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 37-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

El Pescador - This theme restaurant specializes in seafood and serves dinner only. Reservations are required.
Steak House - This steakhouse serves dinner only. Reservations are required. Open daily.
Los Olivos - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
D Oriental - This theme restaurant specializes in sushi and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.61 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a security system and outdoor lighting on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive offer free cancellation for a full refund?
Yes, Occidental at Xcaret Destination - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental at Xcaret Destination - All Inclusive?
Yes, there are 7 outdoor pools.
Are pets allowed at Occidental at Xcaret Destination - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Occidental at Xcaret Destination - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental at Xcaret Destination - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Occidental at Xcaret Destination - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Occidental at Xcaret Destination - All Inclusive and nearby?
Have fun with onsite activities like archery, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 7 outdoor swimming pools or use the all-inclusive property's other amenities, which include 11 bars and a private beach. Occidental at Xcaret Destination - All Inclusive also has a sauna and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Occidental at Xcaret Destination - All Inclusive?
Yes, there are 11 onsite restaurants, featuring seafood.
Does Occidental at Xcaret Destination - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Occidental at Xcaret Destination - All Inclusive like?
Occidental at Xcaret Destination - All Inclusive is a short 16-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park. Travelers love the property's prime location.

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

Generally it was a great experience specially with the interaction with nature and wild life most of the staff very helpful and friendly and special thanks to our new friend Israel Gonzalez from front desk on building 21 he was amazing and helpful
Jorge, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

JUAN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it for our honeymoon
It was a huge amazing resort! Lots of walking. We upgraded to a royal suite and it was worth it! The staff everywhere were so kind and worked very hard to keep you happy! The oriental restaurant and the steakhouse were amazing! The Royal restaurant was wonderful too! The buffets were ok. Some good stuff, some not so great.We loved the resort and will definitely be back!
Jennifer L, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly people. Comfortable beds and great price
Salvador, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice place
Patrice, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JESUS A, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fernanda, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Estela, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dasasha, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Yuliana, 7-night trip with friends
Verified Hotels.com guest review

6/10 Good

Derek, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

We have stayed at Occidental at Xcaret Destination before and enjoyed it so much we came back. Facilities and staff are generally excellent. We enjoy the fact that we can go to Xcaret essentially every day for free and stay for just a few hours each time. Bars were well stocked and generous. The ala carte restaurants were quite good and the snack bar at the pool was good for lunch. The main buffet was good at breakfast but it was horrible for dinner. Not many meat nor vegetable choices and they were unappetizing, sparse and cold. Other guests seemed to feel the same way. Also, it seemed that none of the ice machines in the various buildings worked. Despite these setbacks we still enjoyed it enough to return again in the future.
Larry, 8-night trip
Verified Hotels.com guest review

8/10 Very Good

Yuliana, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jim, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan carlos, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

No like it!
Food isn't good! Room was not very clean, closet had spider webs!
2-night family trip
Verified Hotels.com guest review

6/10 Good

Yasette, 6-night trip
Verified CheapTickets guest review

10/10 Exceptional

Perfect
Gerber, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lots to do, enjoyed the trails, and beautiful views. Food was excellent, amazing service, very helpful staff. Love the place have medical services and it's own pharmacy.
Mirella, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

The facility is a very nice place to stay. However, I had a few issues with the food, especially the breakfast, which was quite lacking. There weren’t many food options, though the 'make your own egg' section was excellent. Overall, the food was good, and we tried all the options. My personal ranking of the cuisines would be: seafood first, followed by Asian, Italian, tacos, pizza, and lastly, the steakhouse. Unfortunately, the steakhouse didn’t meet my expectations, and I wish we had skipped it.The entertainment was very good, especially the dancing chicken. However, I do have one major complaint: the room service. We called three times for toothpaste, and although they promised to bring it to us, we never received any throughout our stay. Additionally, it was very difficult to reach the front desk, as it usually took four or more attempts before someone picked up.
MegRyan, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved the Jungle theme and the actual monkeys you got to see and iguanas on a daily basis!
Agatha, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

My trip was great
Maria Del Socorro Negrete, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Check in was quick and easy, did not get the room as requested king bed in 1st floor bit at least 1st floor was honor, pay more to have a concierge which I never received, pool in property has green all around the walls. No live enertainment only a show at some nights, drink are nasty and food is regular samething everyday to eat. Never come back. This is the worse all inclusive I have been.
Lymaris De, 9-night family trip
Verified Orbitz guest review

8/10 Very Good

FRANCES, 6-night trip
Verified Expedia guest review

8/10 Very Good

Very nice stay
Pauline, 7-night family trip
Verified Expedia guest review