Microtel Inn & Suites by Wyndham Starkville

The service was pretty good (very hospitable) but the hotel needs to be updated and deep cleaned.

We arrived at hotel 1 1/2 hours prior to published check in time. We were refused early check. Understandable. However, we were unable to return to the hotel until about 10:15 pm to check in. There was no one in the hotel to check us in! No staff at all! We called both Microtel Reservations and Hotels.com to express my concerns and spent over 30 minutes on the phone while they tried to contact someone at the hotel. No success as I could hear the front desk phone ringing as they were calling while I was on hold. Eventually at 11pm the scheduled desk clerk arrived. Evidently the previous employee just left and abandoned the hotel. No employee was at the hotel for at least 45 minutes. Once checked in the room was great. Clean with all the amenities. Beds were comfortable. Management refused to offer any compensation since it was booked through Hotels.com. Hotels.com customer service offered $25 coupon for future use for my inconvenience.

Very comfortable , clean, and friendly staff. Nice complimentary breakfast !

The staff was very good, but the hotel needs to be deep cleaned and renovated.

The walls are sooooo thin that you can hear people’s TVs playing. Also I was on the first floor and above me you could hear kids running up and down the floor. Very frustrating

The front desk personnel were all amazing. They were very professional and accommodating. My family and I would especially like to thank Jeffrey(?) whom initially checked us in and ensured our needs were taken care of. He displayed “Outstanding” professionalism. Overall the facility was well maintained but the toilet and shower may require some renovations soon. It looked a bit dated but not bad overall. Our overall stay and experience at the Microtel was overall very satisfying. Thank you very much to all the hotel’s staff and management.

Very nice clean and comfortable

We stayed in a very clean and comfortable 2 queen bed room. Free breakfast was absolutely delicious and staff were friendly and accommodating. Will stay there again!

It’s an older hotel The lobby has been remodeled and it looks nice but the rooms are old ,the carpet and paint and furniture look old. There is a strong bathroom cleaner sort of smell. The bed was comfortable. It is extremely overpriced The location is good

The room was small for 2 queen beds. There was no hot water at 8 am one morning. The breakfast was alright. Linens were replenished daily. Very expensive considering the accommodations offered but it was a game weekend and the best choice available.