Best Western Ambassador Hotel

The hotel was very conveniently located. Basic amenities but everything was clean and comfortable. The weather was very warm so the room got warm as well without air conditioning. That was the only major drawback. The neighborhood is not beautiful but was safe and very convenient to the rail station. The staff were very helpful. I also appreciated the refrigerator selection of drinks that were very affordable.

Convenient location, round the corner from the main station. Very helpful staff and well looked after hotel. Grinding noise from tram turning corner can’t be avoided

Very close to the train station, clean, most of what you'd expect from a chain. Right on the road so earplugs needed - sound from the road so loud imagined is single-glazethough may be wrong. Service perfect. Some odd things: a wildly dysfunctional shower and kettle that could easily have been fixed, but which doused the entire bathroom and the desk with water respectively - a bit of basic maintenance needed. The smallest lift I've ever been in - a source of comedy and embarrassment - obviously little to be done about that without a major refit. Decor a peculiar mix of '80s woodchip and kitschy gold-framed Monet prints, '90s bland-blonde wood desk, and smarter and more recent bathroom fit-out. Staff themselves without fault. Cheap for a Best Western albeit with some reason.

Perfectly happy with what I got, given what I paid for it. The room was clean, bathroom new, but the carpet was a bit old and stained looking. Bed was clean and comfy. Furnishings were dated looking, but again, at its price point I have no problem with this. It was clean and functional, and fine for a few days. The neighborhood is not interesting - 5 minutes walk from the train station, down a nondescript street with construction opposite when I was there. Front desk staff were very nice and helpful. A but of a trek to the old town, but being so close to the station, a short journey ticket can get you there quickly. If the price is right, and you expect clean, reliable acommodation near the train station, this hotel fits that bill. I'd stay there again.

Hotel was in an excellent location right by the Hauptbahnhof, so easy to get trams, trains and buses around the city etc. There was a mix up on the booking with hotels.com and they weren't expecting us, but the staff found us a room with no problems

The hotel was convenient for the main train station. The rooms were a good size, basic but had everything you needed. The only small complaint was some noise from the trains which cannot be helped.

Very clean and nice hotel but I could feel the subway all night long :(

This is a convenient hotel to spend the night if you are traveling and need to be close to the train station. It serves the purpose. About 300-400 meters away from the entrance to Dusseldorf main train station. Bed is comfortable, bathroom is clean enough. As most european hotels, everything is relatively small. No air conditioning and the night I spend was a little too warm. However, you can open the window. Because of the carpet (I believe) the room is a little smellie. WiFi signal in my room was weak and slow.

Nothing wrong with hotel - a basic tourist hotel for a nights stay. Unfortunately it is opposite a railway line and teams run outside the hotel. We stayed there during a summer heat wave. Coupled with a lack of air conditioning we were faced with a no-win choice - either open the window for fresh air and try to sleep through the constant noise of trains and trams, or close the window and steam in the heat of the room.

Had a great stay at BW Ambassador hotel. I arrived a bit too early but there was no problem getting my room. Location great - close to the railway station. On this site, it states that Wifi is available in public areas. This is not true. It is accessible everywhere - in the rooms too. My room was towards the courtyard, which was great, but you could still hear and feel the trams passing by on the other side of the buildings, but it was no big deal and it was quiet at night.