6/10
Entrance was lovely. Greeted with a friendly receptionist and the kids got a gift at reception. Room was an executive room on the top floor. Was expecting higher quality. Room smelt heavily of damp, carpet had a big lump in it that was a bit of a trip hazard, and the room generally needed a bit of TLC, as did all the communal areas of the hotel. Wallpaper and paint peeling, carpets worn. Swimming pool was nice but again needed a bit of TLC and was quite a cold temperature. All staff however were lovely and friendly and polite and the beds were very comfy and the room was lovely and spacious. Just all needs an update!
Claire
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