Pendulum Hotel

Loved this hotel once we got our bearings friendly staff very clean and the bed was so comfy didn’t won’t to get out of bed

We had booked one of the newer small rooms but were given a larger older room, 314. The bathroom extractor fan was hanging off the ceiling; the mattress gave very little support - you could feel the bed base through it; the general decor was very shabby. We were then given room 518 which was an improvement: the mattress was slightly better though still with very little padding; the decor was still a little tired; the room was cold even with the heater inadequate on. The service was very good, especially on the front desk and the breakfast was excellent. Sadly, the stay was a little disappointing as we had stayed at the hotel a few years ago, but now the rooms are shabby and some need a complete refurbish.

Room was a little bit tatty. Booked as a room for 2 adults, set up for one. Asked for more towels they didnt turn up. Had food in the bar, incorrect food brought out (just 3 people in the bar) so no excuse. Asked for room service, was told we could access the full menu but it was just sandwiches. Staff were friendly and tried to be helpful.

It is an old property. Front desk staff who checked in me wasn't that friendly like you may find in other similar properties. I had to ask for each and every details like my break fast timing and all. He just checked in me as if like just doing it for a sake of doing it. Work desk were not that clean.

The room was very small and dated. Hardly any space to walk around the bed. Also very dark and the lighting wasn’t very good at all