Hotel Düsseldorf Mitte

I stayed at this hotel for 2 nights and it was very pleasant. Staff are very polite and welcoming. Room was very clean with modern interior. It has a mini bar with various items, but beware! There is a price list hiding behind the crisp packet!!

Very good value for your money great service always

The hotel looks lovely and was clean. The service was left to be desired though. On return from the Christmas markets we asked the two staff at reception for a drink from the bar and we got shunned over to the bar where there was already 4/6 people drinking. Then when I asked for a pint of lager I got told the pump was broke. Alternatively I asked for a bottle and then got told “all of the fridges are broken but you can drink from your mini bar”. Whether the pump and fridges were broken or not the service was shocking.

Stayed at the Hotel on many occasions. Does just what it says on the tin. Excellent friendly staff and short stroll from the main railway station. Perfect for the short break

I booked this hotel looking at its great reviews. When I entered it was dark and had to wait for 15 mins to get checked in. Once I finished check in the receptionist asked me to follow.... She took me outside of the building and after crossing two restaurants on the street, we reached a small entrance. The elevator is not working for quite sometime she explained and took us through dirty looking staircase to a room. Room was dark. These three rooms are detached from property and NO direct access to restaurant, Bar or lobby. One has to go out to street to and walk cross 2 restaurants to access it. No different than going to a neighboring hotel. Not sure if its even LEGAL? I asked for a change in room to main building but they didnt honor my request. And told its the same building and everything is pretty normal. Never had this experience in my life. I saw another review exactly same problem. "Highly disappointing, travelled for work including arranging the rooms for the CEO of my company. We were "upgraded" to mini suites, which was no more than leaving the the main entrance to enter another a close by building via a fire security staircase. The room was big, but the first thing to greet me, was a outdated student looking Ikea bedsofa with stains all over the cover. Friendly stuff, but for the price we paid, certainly very overvalued facilities!!"

Hotel was moderate. We have selected without breakfast , easily u can find places to have breakfast surrounding. Room was very small on the other hand clean. There was no electric water kettle in the room . Price was higher than what we had during stay.

Spacious clean room with high ceilings. Cool reception area and bar with quirky creative touches. Very welcoming reception staff.

Really nice breakfast buffe, not the biggest but all things on it was fresh and well selected if you like a north European breakfast (healthy vs. e.g. Italian with cakes).

Good hotel, close to everything by walking, good condition

Great, convenience location. Small, but functional room. Good breakfast. Great stuff and service. A little bit outdated and housekeeping could be a little better. Overall good place to stay in Dusseldorf.