Hotel service was great. Everyone was very nice and helpful. Our room was in rough shape, the hair dryer didnt work, the bath tub makes terrible noises when taking a shower, so if you are sleeping and others are showering its so loud. Once you are done showering, it continues to make these plastic popping sounds. I am not sure if its installed correctly or if its just old. The bed was very hard and the AC has a smell like the freon is leaking. It was 90degrees and we needed air, no matrer what, but we all had headaches every morning.