The Grand at Trafalgar Square

Hotel was excellent. In these Covid times all precautions were in place and adhered to. They take your temperature on arrival (which you can do voluntarily each day as well) there is hand sanitiser in lots of places and one slight drawback(the times not the hotel) is they do not come into the room once your stay starts. Would certainly stay again. The only slightly downside is they don't really concentrate on meals/bar opening if you wanted that but we had stayed before so was aware of that. The staff were all very helpful and knowledgeable.

My first trip to London since 17 March and this hotel was very clean and made me feel very safe during my stay. Friendly staff and would stay again. The room was very nice and clean.

A superb hotel right in the heart of the city, Although we are currently in the midst of the coronavirus pandemic the Hotel had everything possible covered and it was all done in a way that wasn't intrusive and in no way affected our stay, Nalin on reception took us through a smooth check-in and explained everything we needed to know to make our stay perfect and was just a call away if there was anything we needed. I can't recommend this Hotel enough, My Wife and I have stayed in many London Hotels and The Grand at Trafalger was by far the cleanest and most comfortable we have stayed at and a great price too, we will definatly be staying again on our next trip to the City

The location right next to Trafalgar Square is amazing. Staff were very friendly and helpful. Room is a little dated but is still clean and comfortable.

Great place Will definitely come again

Great location. Room smaller than expected but okay.

A lovely Hotel with really good customer service and in a great location. Only downside was that no breakfast was offered and the main bar was still closed. But overall a lovely stay and would stay again

Great first impression when we arrived - big room, clean and fresh. The check in was fast (despite the new Covid 19 measures), but some information was lacking. As an example, we were not told that the room would not be cleaned during our stay. It is somehow understandable in the current situation, but the hotel must inform their clients about this. Room facilities are good. One caveat: the bed is great if you sleep on your own, but not comfortable for a couple. The mattress is very bouncy and your partner will wake you up when they turn during the night. Despite all this, this is a good hotel to stay. Very friendly and helpful staff; great Italian restaurant next door; very well situation at the centre of London. The current restrictions do not give the hotel a fair chance to demonstrate their true hospitality. This is why, I will gladly give them another try, when things get back to a more normal situation.

Really great hotel perfect location and made to feel really safe

A mini staycation. The hotel has temperature sensor and hand sanitizers in the lobby. The room is clean. They won’t clean the room everyday which is fine. Maybe they could leave a couple more packages of milk for coffee /tea in the mornings. The air-conditioning isn’t cool but extremely noisy. It made difficult nights for sleep. Only a small window which is impossible to open fully to get some air especially on unusual hot days.