Hotel Bernina

First time staying at this hotel. Front desk so-so, housekeeping nice, small room, good location.

Room was very small and not clean. Dog hair on the bedspread. I've never seen a tub so small and although it had a shower, there was no shower curtain. Maid started banging around outside our door at 7AM. Not what we expected.

What a cozy nice hotel, 2 min walk to Central Station and right around corner from car rentals. Receptionists super friendly. Refferred us to a wonderful restaurant. What a great way to end our 3 week vacation in Italy. Thanks Hotel Bernina

We chose Bernina for the location and after our stay is probably its best redeeming quality. The hotel is minutes from Milano Centrale. The first receptionist we met was somewhat rude and not welcoming but it was hard to tell if part of it was a language issue. There was a slight confusion regarding holding our passports. And he didn't provide a map or recommendations of things to do in Milan. Every other place we stayed at in Italy did. During check out the receptionists were also curt and not overly friendly. Our room was on the second floor and it seemed to be cleaned hastily. There was still a (used?) towel hanging and there was a soap bar in the shower. The room is quite small. No window views. We read good reviews about the breakfast but oh man, breakfast was underwhelming. The food that was supposed to be refrigerated (like yogurt) was not cold. There were no more mugs for tea when we came down. It seems breakfast gets pretty busy but there are not enough workers. Bottom line, if you need to be close to the train station then it's not bad. Don't expect a luxurious stay.

We came in late on the train so the close proximity to the train station was a plus. We only stayed one night, and were pleased with the one night stay.