Hotel Garda

Friendly service! Good location. Clean

I had to cancel the credit card I had made the reservation with. I contacted Hotel. com and they gave me the email address of Hotel Garda so I could contact them. I sent an email telling them the card was so longer good and that I would arrive with a new card. No one saw my email and then canceled my reservation when the old card did not work. When my friend and I arrived about 6pm after several busy days of traveling, we were told that the reservation was canceled. He also said we could pay the price that was more than double what we had on the earlier reservation or we could leave our suitcases and try to find another hotel. I am going on 80 years and he thought it was fine to treat me like this. A business should be up on their emails. This was the way Hotel.com had told me to reach them. We paid the twice the amount but will disputed it. We had a busy itinerary already booked and had no time to wander around Milan to look for another hotel. Other employees were rude and curt. It was a very small room and in several ways not worth what we were charged. We were taken advantage of because of their bad business policy. They admitted when they checked that the email was there. Obviously I do not recommend this hotel to anyone.

Third time staying here, love the location, very central and close to metro and central station. However, condition found a little more run down. Air conditioning switched off this time. It was cool and we opened Windows but think could do with a little tlc.

Excellent location, walkable and close to central train station, quiet room and street location, very good air conditioning. Good breakfast. Will stay again if return to Milano.

Nice basic hotel very close to Milano Centrale. Better suited for short stays if using trains in Milan

Short walk from Milano Centrale.

We just spent two nights at Hotel Garda. I am rating the hotel quite high because we were very pleased with our stay, especially considering the room rate. I read some of the negative reviews ahead of time - really? The price was very reasonable, the front desk was very helpful, our room, while not beautifully decorated, was spacious, the bed was comfortable, the air conditioning worked well, and the bathroom was large. The shower was the best one we had in any hotel we stayed in while in Italy (and the others were much more expensive), the hair dryer the most powerful of any of the hotels, and the towels were of good quality. These are the items that are important to us when we travel - and we have traveled a lot. I also read some complaints about the breakfast as too expensive. Again - really? 8 euros for a lovely breakfast spread in an inviting breakfast room. My fellow travelers said the coffee was the best they had while we were in Italy for 3 weeks.. The hotel is located near the train station and is in a nice neighborhood with many great restaurants to choose from. We would not hesitate to book this hotel again.

The hotel was great. Everything was clean and nice. But... my room windows were facing the street and starting from 5am there would some unloading going on or trash containers moving, laud talking... i don't... no way you could sleep anymore... and the same at night... people would stay up late.. and i mean after midnight. Anyways... overall it's alright... the location was nice... but noise was a little too much.

Enjoyed our stay here. Hotel is centrally located near Milan station and also convenient for Metro. Room size good and hotel staff were friendly and helpful.