On the shores of West Lake, L7 WEST LAKE HANOI BY LOTTE offers a tranquil oasis with luxurious amenities. Treat yourself to dim sum at one of the two restaurants, unwind by the poolside bar, or rejuvenate at the spa.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Bar
Gym
Spa
Free parking
Air conditioning
Main amenities (12)
Daily housekeeping
Golf course
2 restaurants and bar/lounge
Outdoor pool
Breakfast available
Fitness center
Pool bar
Room service
Coffee shop/cafe
Spa services
Conference center
Business center
Feel at home (6)
Playground on site
Television
Garden
Daily housekeeping
Elevator
Minibar
The current price is $105
$105
includes taxes & fees
$97 per night
Mar 21 - Mar 22
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Superior Double
Superior Double
Highlights
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hair dryer
Bidet
Electric kettle
Minibar
409 sq ft
Sleeps 2
1 Queen Bed
View all photos for Superior Double Club Floor LAKE VIEW
Superior Double Club Floor LAKE VIEW
Highlights
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hair dryer
Bidet
Electric kettle
Minibar
409 sq ft
Lake view
Sleeps 2
1 Queen Bed
View all photos for Superior TWIN LAKE VIEW
Superior TWIN LAKE VIEW
Highlights
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hair dryer
Bidet
Electric kettle
Minibar
409 sq ft
Lake view
Sleeps 2
2 Large Twin Beds
View all photos for Superior Family
Superior Family
Highlights
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hair dryer
Bidet
Electric kettle
Minibar
431 sq ft
Sleeps 3
1 Queen Bed and 1 Large Twin Bed
View all photos for Studio Suite Twin
Studio Suite Twin
Highlights
Separate sitting area
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hair dryer
Bidet
Minibar
883 sq ft
Lake view
Sleeps 3
2 Large Twin Beds
View all photos for Studio Suite Double
Studio Suite Double
Highlights
Separate sitting area
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hair dryer
Bidet
Minibar
883 sq ft
Lake view
Sleeps 3
1 King Bed
View all photos for Superior Convertible
Superior Convertible
Highlights
Air conditioning
Smart TV
Bathrobes
Private bathroom
Hair dryer
Bidet
Electric kettle
Minibar
409 sq ft
Sleeps 2
2 Large Twin Beds
View all photos for Superior Convertible LAKE VIEW
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000
What's nearby
Lotte Mall Tay Ho - 1 min walk
West Lake - 7 min walk
Ho Chi Minh Mausoleum - 7 min drive
Hoan Kiem Lake - 8 min drive
Hanoi Old Town Night Market - 8 min drive
Getting around
Noi Bai Intl. Airport (HAN) - 24 min drive
Hanoi Long Bien Station - 22 min drive
Ga Phuc Yen Station - 23 min drive
Ga Thuong Tin Station - 24 min drive
Restaurants
Highlands Coffee - 4 min walk
Cửu Ngư Lầu - 9 min walk
Sen Tây Hồ - 7 min walk
ABC Coffee Roasters - 2 min walk
The Greek Taverna - 6 min walk
About this property
L7 WEST LAKE HANOI BY LOTTE
L7 WEST LAKE HANOI BY LOTTE features a golf course and puts you within a 10-minute walk of West Lake. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials, or body treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers love the helpful staff and nearby shopping.
Languages
English, Vietnamese
At a glance
Hotel size
264 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property’s pool will not be available on the first Monday of every month.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free secured, covered onsite self parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Private dining
Room service (limited hours)
Traveling with children
Playground
What to do
Shopping
Working away
Business center
4 meeting rooms
Coworking spaces
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Golf clubs on site
Facilities
Garden
Television in common areas
Fitness center
Golf course on site
An outdoor pool
Shopping mall on site
Spa services
Outdoor entertainment area
Accessibility
Elevator
Elevator door width (inches): 20
Room amenities
Be entertained
65-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Dining
Layered - Onsite restaurant.
Tim Ho Wan - This restaurant specializes in dim sum. Open daily.
Hedonist - Onsite rooftop bar. Open daily.
Lush Salon - Onsite lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 554400 for adults and VND 277200 for children
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi
Frequently asked questions
Does L7 WEST LAKE HANOI BY LOTTE offer free cancellation for a full refund?
Yes, L7 WEST LAKE HANOI BY LOTTE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at L7 WEST LAKE HANOI BY LOTTE?
Yes, there's an outdoor pool.
Are pets allowed at L7 WEST LAKE HANOI BY LOTTE?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at L7 WEST LAKE HANOI BY LOTTE?
Yes, there's free self parking.
What are the check-in and check-out times at L7 WEST LAKE HANOI BY LOTTE?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at L7 WEST LAKE HANOI BY LOTTE and nearby?
Tee off at the onsite golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. L7 WEST LAKE HANOI BY LOTTE also has a garden.
Are there restaurants at or near L7 WEST LAKE HANOI BY LOTTE?
Yes, there are 2 onsite restaurants, featuring dim sum.
What's the area around L7 WEST LAKE HANOI BY LOTTE like?
L7 WEST LAKE HANOI BY LOTTE is a short 7-minute walk from West Lake and 7 minutes' walk from Ho Tay Water Park.
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L7 WEST LAKE HANOI BY LOTTE Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 12, 2024
It was a very inspiring stay and I would love to come back again.
Jun
Jun, 2-night trip
10/10 Exceptional
Jan 2, 2025
Very satisfied!
CHIEN HUI VIVIANNE
CHIEN HUI VIVIANNE, 2-night trip
10/10 Exceptional
Oct 31, 2024
New hotel in Central area
Nice and modern
Chi yuen
Chi yuen, 1-night trip
10/10 Exceptional
Dec 9, 2024
Everything is perfect! Exceptional!
Verified traveler
1-night trip
10/10 Exceptional
Oct 1, 2024
It is great to stay at there. Good view, good location considering lotte mall. All of staffs are so kind and helpful. I'll stay at there if i have a chance to go Hanoi.
MANHEE
MANHEE, 1-night trip
10/10 Exceptional
Sep 14, 2024
Very new and clean hotel .. shopping mall is very big.. u can enjoy whole day there
Sai Hung
Sai Hung, 1-night trip
10/10 Exceptional
Jul 8, 2024
Top 5 stars hotel
Top class hotel in all facilities
Manuel
Manuel, 3-night trip
10/10 Exceptional
Jan 6, 2025
good!
very good~
HAE IN
HAE IN, 1-night trip
10/10 Exceptional
Oct 21, 2024
New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.
Son
Son, 2-night trip
10/10 Exceptional
Apr 21, 2024
very nice place.
shinae
shinae, 4-night trip
10/10 Exceptional
Aug 3, 2024
really stylish and comfortable!
Hing Ka
Hing Ka, 3-night trip
10/10 Exceptional
Jul 12, 2024
Top 5 stars hotel experience
Top 5 stars hotel
Manuel
Manuel, 1-night trip
10/10 Exceptional
Mar 1, 2024
The hotel interior and concept is great and the best hotel I have stayed so far
Carmen
Carmen, 1-night trip
10/10 Exceptional
Apr 13, 2024
Higher end, stylish & brand new hotel
Shirley
Shirley, 1-night trip
10/10 Exceptional
Aug 10, 2024
A nice and quiet place to spend my vacation. People are extremely kind. Less than perfect if you’re into sauna, though.
Heejoon
Heejoon, 1-night trip
10/10 Exceptional
Sep 8, 2024
5days biz trip
Service excellent, room in good new condition. Great location as next to lotte mall with plenty of shopping, restaurant, supermarket and amenities.
Only issue is, room service menu should hv more choices but food quality served is good!
Verified traveler
5-night trip
10/10 Exceptional
Mar 6, 2024
The staff is ver nice and helpful.
Kenny
Kenny, 3-night trip
10/10 Exceptional
Apr 30, 2024
Quick trip
Had a short two day business trip and this was a great place to stay. Great local coffee shop right around the corner
Cameron
Cameron, 2-night trip
10/10 Exceptional
Feb 27, 2024
Cozy and modern
Stayed in modernized atmosphere and the hospitality was awesome. I am willing to stay here again in next trip to Hanoi.
YOONSIK
YOONSIK, 1-night trip
10/10 Exceptional
May 24, 2024
New hotel. Next to lotte mart and airport
Yun Fang
Yun Fang, 3-night trip
2/10 Poor
Aug 31, 2024
Top notch location, condition and amenities.. service staff need to be better equiped and trained, they seem mostly in experienced to provide slow check in and handle questions properly.
Verified traveler
2-night trip
10/10 Exceptional
Mar 17, 2024
This is top class hotel, but also very expensive compared to what you can get in Vietnam. I will go there again - surely NICE
Kurt
Kurt, 2-night trip
10/10 Exceptional
Sep 24, 2024
It's enough for a vacation, but the location is ambiguous for sightseeing around the area. It's convenient to use Grab, but if you're not lucky when you come back from Hoan Kiem, it'll be hard to get to the accommodation because Grab won't be available for over an hour.
YOUNHO
YOUNHO, 2-night trip
10/10 Exceptional
Apr 8, 2024
L7 Beautiful hotel
We loved every minute of it. Lien from frontdesk made us feel so welcome and home…we never felt so welcomed before in any hotel.