Aparthotel

Bakal Residences by Ruha

Property class: 4.5
Luxury aparthotel with 2 outdoor pools, near Tulum National Park

Choose dates to view prices

Bakal Residences by Ruha features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park and Gran Cenote. You can be pampered with massages, then unwind with a drink at one of the 9 poolside bars. There are 2 outdoor pools, a 24-hour fitness center, and in-room conveniences like refrigerators and microwaves.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Free parking
  • Free WiFi
  • Air conditioning
  • Spa

Main amenities (12)

  • 119 smoke-free apartments
  • Daily housekeeping
  • 9 poolside bars
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Spa services
  • In-room childcare
  • Business center
  • Beach shuttle
  • Theme park shuttle

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Kitchen
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
$66 nightly
The total price is $83
Oct 6 - Oct 7
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Penthouse

A modern bedroom with a large bed, wooden headboard, and a macrame wall hanging.

Deluxe Penthouse

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio Suite

A modern bedroom with a bed, bedside table, and a view of the outdoors through large windows.

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

A hotel room with a large bed, wooden headboard, two bedside lamps, a ceiling fan, and a wardrobe with frosted glass panels.

Deluxe Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for PH with Terrace and Private Pool

In-room safe, blackout drapes, iron/ironing board, cribs (surcharge)

PH with Terrace and Private Pool

  • 1356 sq ft
  • Sleeps 3
  • 1 King Bed

APARTMENT DELUXE KING BED

  • Sleeps 10

DOUBLE PENTHOUSE DELUXE

  • Sleeps 4

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Oct 7 - Oct 8
Total with taxes and fees
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About the neighborhood

Map
Calle Sol Ote. Colonia Huracanes, Tulum, QROO, 77760

What's nearby

  • Dos Aguas Park - 13 min walk - 1.1 km
  • Jaguar Park - 14 min walk - 1.2 km
  • Hunab Lifestyle Center - 14 min walk - 1.2 km
  • Hospital de Tulum - 19 min walk - 1.6 km
  • Cenote Calavera - 3 min drive - 2.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive
  • Cancun Intl. Airport (CUN) - 90 min drive
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Tacos y tortas el tio - ‬5 min walk
  • ‪El Capitán - ‬5 min walk
  • ‪La Coqueta - ‬4 min walk
  • ‪La Regia Tulum - ‬3 min walk

About this property

Bakal Residences by Ruha

  • Bakal Residences by Ruha features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park and Gran Cenote. You can be pampered with massages, then unwind with a drink at one of the 9 poolside bars. There are 2 outdoor pools, a 24-hour fitness center, and in-room conveniences like refrigerators and microwaves.

At a glance

Property size

    • 119 apartments
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 9:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Train station shuttle on request (available 24 hours)*
    • Ferry terminal shuttle*
    • Bus station shuttle*

Offsite

    • Beach shuttle*
    • Theme park shuttle*

Other information

    • Smoke-free property

Property amenities

Beach

  • Beach shuttle (surcharge)

Pool/Spa

  • 2 outdoor pools
  • Sun loungers
  • Umbrellas
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Theme park shuttle (surcharge)
  • Car recommended
  • On site car rental

Family friendly

  • Cribs (infant beds): MXN 750 per stay
  • Childcare in room (surcharge)

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Blender
  • Toaster
  • Cleaning supplies
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 7:00 AM–noon: MXN 250 for adults and MXN 200 for children
  • 9 poolside bars
  • Couples dining

Bedrooms

  • Bed sheets provided

Bathrooms

  • Rainfall showerhead
  • Soap
  • Towels provided
  • Shampoo
  • Toilet paper
  • Hair dryer

Entertainment

  • 43-inch Smart TV with digital service
  • Streaming services
  • Evening entertainment
  • Books

Outdoor areas

  • Rooftop terrace
  • Fully fenced
  • Outdoor furniture

Work spaces

  • Business center

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Elevator door width (inches): 33
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 59
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Blackout drapes/curtains
  • Champagne service
  • Front desk (limited hours)

Location highlights

  • In the shopping district
  • In the city center

Things to do

  • 24-hour fitness center
  • Nature reserve
  • Theme park shuttle (surcharge)
  • Shopping mall on site
  • Bicycle rentals on site
  • Scooter/moped rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 119 rooms
  • 5 floors
  • 2 buildings
  • Built in 2023
  • Traditional architecture

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: MXN 428 per accommodation, per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 250 for adults and MXN 200 for children
  • Beach shuttle and theme park shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for MXN 750 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher on site.

Also known as

Bakal By Lockey Tulum

Bakal Tulum By Lockey

Bakal Residence By Lockey Tulum

Bakal Residence By Lockey Aparthotel

Bakal Residence By Lockey Aparthotel Tulum

Frequently asked questions

Does Bakal Residences by Ruha offer free cancellation for a full refund?

Yes, Bakal Residences by Ruha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bakal Residences by Ruha?

Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 11:30 PM.

Are pets allowed at Bakal Residences by Ruha?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Bakal Residences by Ruha?

Yes, there's free self parking.

What are the check-in and check-out times at Bakal Residences by Ruha?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at Bakal Residences by Ruha and nearby?

Bakal Residences by Ruha has 9 poolside bars and a 24-hour fitness center, as well as spa services.

Does Bakal Residences by Ruha have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a blender, a toaster, and cookware.

What's the area around Bakal Residences by Ruha like?

Bakal Residences by Ruha is in Tulum City Center, a short 18-minute walk from Jaguar Park and 12 minutes' walk from Dos Aguas Park.

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Reviews

Bakal Residences by Ruha Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Room service was very good and the staff was nice. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Wonderful stay at Bakal Tulum. Location is perfect 👌 Emmanuel is awesome! Will definitely stay again 🙂
Verified review

10/10 Exceptional

Great staff, safe location, great location!
Verified review

10/10 Exceptional

Very nice place to stay. Basics as internet and A.C. working great. Hotel is so clean and the location unbeatable Looking fw to return
Verified review

10/10 Exceptional

Nice place, convenient location, nice staff, Emmanuel was always attentive and helpful, the night security staff as well especially Agustin and Jorge. Inside parking, nice room amenities and distribution.
Verified review

8/10 Very good

My stay at the Bakal was wonderful. The room I stayed in was kind of small, but it had everything that I needed. The property is really nice and it’s in the middle of the local community. I felt safe. It’s not far from the beaches. I will stay there again.
Verified review

10/10 Exceptional

Street view room was noisy, vehicle's and barking dogs every night. Good location, within walking distance to shops, stores, restaurants, and food carts.
Verified review

10/10 Exceptional

Perfect for family

- We traveled with 2 small children, and the place was perfect; it was family-friendly and quiet. - Both the, furniture, and equipment were brand new, clean, and of high quality. - Pleasant check-in. - The location was central, close to shopping centers and restaurants. - There is private parking, and it is a short distance to the Hotel Zone. - Room service was very good. Nice staff. - There were a lot of mosquitoes in the outdoor area when it rained, which was expected everywhere in Tulum.
Verified review

8/10 Very good

Great location in new building.

For a solo stay, the place was perfect. My room was a studio on the 4th floor. Comfortable bed, good black out blind, good A/C, nice balcony. The location was walking distance to lots of restaurants and shops. On arrival I walked from the ADO bus station - it was less than a mile and simple. The concierge and front desk were friendly & helpful. There was still construction going on in the building. Multiple rooms/apartments were still being worked on - a little noisy but not bad.
Verified review

10/10 Exceptional

Perfect location for a young family

Fantastic location in Tulum, located near many restaurants and various taco stalls. 2 pools to toggle between to beat the heat. Very clean facility. Emmanuel in particular was super helpful with organizing our airport transport and ensuring we had a child seat for our 2 year old daughter. He was more than happy to answer any questions we had about beaches, cenotes and everything in between. Would definitely recommend! Additionally, if you splurge for a PH suite, you get access to your own private plunge pool, in addition to the 2 seperate hotel pools, which our little daughter absolutely loved
Verified review

10/10 Exceptional

We had a great time here, unfortunately we were meant to stay in the penthouse, but when we arrived it had a leak in the ceiling from the plunge pool that cold not be fixed. Rooms are still being finished in the building. The elevator was also out for 3 days and not fixed by the time we left. There is no swim up bar. The rooftop pool was great and the gym. It is pretty self service and you need to ask for things like towels and tpaper. The studio apartment is pretty small so if you have alot of luggage it might get a bit awkward moving around. The best part of the stay was Emmanuel the bakal concierge he was great and available 24hrs it seemed. He had great tips on things to so and able to make bookings and great recommendations. Always willing to help and nothing was a problem. Make sure you get electric bikes to get to the beach and ruins. A must is illos restaurant had so much fun there. Thank you Emmanuel for all that you did to make this a memorable experience for us. We had a great time!!!🙂
Verified review

10/10 Exceptional

Lovely and well kempt, open front entrance and front desk where check in was a breeze. Night time was guarded to ensure parametre was safe Comfortable bachelor suite with balcony for solo travel or a couple.
Verified review

8/10 Very good

Family stay

We stayed at Bakal Tulum for 8 days in the penthouse suite - 2 adults and 1 child.
Verified review

8/10 Very good

Was walking distance from great restaurants, bars and nightlife
Verified review

10/10 Exceptional

Beautiful condos close to restaurants, shops and supermarket. Walkable to everywhere. Concierge and front desk attentive and extremely helpful.
Verified review

8/10 Very good

There was no restaurant on site, however there were restaurants near by. There was a supermarket very close by. The pavement is not suitable for wheelchair. Room was great just for a couple. Transport to Tulum airport was good.
Verified review

10/10 Exceptional

Hola
Verified review

2/10 Poor

There is nothing good about that place.
Verified review

8/10 Very good

Bra lägenhet i förhållande till pris. Hyrde penthouse lägenhet och uteplatsen med tillhörande kök var inte städat samt saknades det utemöbler
Verified review

10/10 Exceptional

Es un lugar bonito y cómodo. Tienes lo necesario para pasarla bien. Y la comunicación muy buena
Verified review

4/10 Fair

Bien
Verified review

10/10 Exceptional

El edificio es nuevo, aún hay algunos acabados en proceso pero la habitación cuenta con todo lo esperado, una cocina muy completa, refrigerador y electrodomésticos necesarios. Aire acondicionado y ventilador. El baño también está muy bien.
Verified review

10/10 Exceptional

Loved this place. Staff was amazing
Verified review

8/10 Very good

Dejan muy poco shampoo y acondicionador. Reservé una habitación para 4 personas y solo hay una cama y 1 sofa muy pequeño, a penas para un niño.
Verified review

10/10 Exceptional

Excelente hotel, instalaciones nuevas y de lujo, personal amable y muy atento a nuestras necesidades incluso previo a nuestra llegada. Ubicado en una avenida que te lleva a todo, cerca hay un Chedraui. Si vuelvo Tulum regresaría a este hotel.
Verified review

10/10 Exceptional

Instalaciones y equipamiento del cuarto excelente, privacidad y comodidad.