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Stanwell Hotel by Mercure

4.0 star property
Staines hotel with restaurant and bar/lounge

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Photo gallery for Stanwell Hotel by Mercure

Bar (on property)
Front of property
Lobby lounge
Meeting facility
Reception
Escape to Stanwell Hotel by Mercure, an upscale retreat near Thorpe Park. Unwind in the garden or on the sun-kissed terrace with al fresco dining at Zamoras Restaurant. With a bar, conference space, and free in-room WiFi, your stay will be nothing short of seamless.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Air conditioning
  • Free parking
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Check availability for these dates

Tonight

Sep 4 - Sep 5
Check availability for tonight Sep 4 - Sep 5

Tomorrow

Sep 5 - Sep 6
Check availability for tomorrow Sep 5 - Sep 6
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 1 King Bed, Balcony

In-room safe, desk, iron/ironing board, rollaway beds

Executive Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 Twin Bed

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe or closet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, rollaway beds

Double Room, 1 Double Bed

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

Room, 2 Twin Beds

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

Similar properties

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Sunday London Staines-upon-Thames Heathrow T5

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  • Parking available
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7.6 out of 10, Good, 205 reviews
$67 nightly
The price is $79
Sep 22 - Sep 23
Total with taxes and fees
Sunday London Staines-upon-Thames Heathrow T5
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About the neighborhood

Map
171 Town Lane, Stanwell, Staines, England, TW19 7PW

What's nearby

  • Thorpe Park - 10 min drive - 8.3 km
  • Windsor Castle - 14 min drive - 14.9 km
  • Twickenham Stadium - 15 min drive - 13.9 km
  • LEGOLAND® Windsor - 17 min drive - 20.9 km
  • Hampton Court Palace - 18 min drive - 14.7 km

Getting around

  • Heathrow Airport (LHR) - 13 min drive
  • Farnborough (FAB) - 39 min drive
  • Luton Airport (LTN) - 39 min drive
  • Gatwick Airport (LGW) - 58 min drive
  • London City Airport (LCY) - 87 min drive
  • Ashford Station - 4 min drive
  • Staines Station - 5 min drive
  • Wraysbury Station - 7 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬5 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪The Crown Rivers (Wetherspoon) - ‬7 min drive
  • ‪Itsu - ‬5 min drive
  • ‪Pret a Manger - ‬5 min drive

About this property

Stanwell Hotel by Mercure

Stanwell Hotel by Mercure puts you within a 15-minute drive of Windsor Castle and Thames River. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Zamoras Restaurant, which is open for breakfast, lunch, and dinner and offers garden views. A terrace and a garden are other highlights.

At a glance

DONE

Hotel size

    • 53 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 3 meeting rooms
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1951
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Zamoras Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Atrium Lounge Bar - This bar serves lunch only.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 10 per person

Renovations and closures

This property is closed from May 20 2022 to December 31 2023 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for GBP 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per day

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Stanwell
Stanwell Hotel
Stanwell Hotel Staines
Travelrest London Heathrow Stanwell
Stanwell Staines
Stanwell Heathrow Hotel Staines
Stanwell Heathrow Hotel
Stanwell Heathrow Staines

Frequently asked questions

Is Stanwell Hotel by Mercure currently open?

This property is closed from May 20 2022 to December 31 2023 (dates subject to change).

Does Stanwell Hotel by Mercure offer free cancellation for a full refund?

Yes, Stanwell Hotel by Mercure does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Stanwell Hotel by Mercure?

Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Stanwell Hotel by Mercure?

Yes, there's free self parking.

What are the check-in and check-out times at Stanwell Hotel by Mercure?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Stanwell Hotel by Mercure and nearby?

Stanwell Hotel by Mercure has a garden.

Are there restaurants at or near Stanwell Hotel by Mercure?

Yes, Zamoras Restaurant offers alfresco dining and garden views.

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Stanwell Hotel by Mercure Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Food
Restaurant
Lobby
Location
Flights
Bed
Air conditioning

Reviews

4/10 Fair

This could be a nice hotel but staff aren't very welcoming or knowledgeable. Filthy mattress covering, curtains in restaurant at breakfast all stained and dirty, 40 minute wait after ordering breakfast just not good enough
Graham, 2-night trip

2/10 Poor

I did not stay there. It was closed and I had to find a different hote.
Robert, 2-night trip

2/10 Poor

Safety of travellers not a concern for this hotel

I arrived and got told I hadn’t paid. So after spending 15 minutes proving I had paid all they said was ‘the company haven’t sent the details across’ so I didn’t get my 20% off food/drink either. The room was basic but thought it would be ok for the night - I was wrong. I had a drunk person with 2 other people trying to enter my room, scaring me so much that I was petrified. The reception had given them a key to get into my room - no health and safety considerations given to single female travellers staying with them. I tried calling the reception number and there was no answer so I sent them an email to which I got a very poor reply - I was literally shaking and they did nothing to make sure I was safe. I will be taking this further when I return to the country. Then after not sleeping because I was worried someone else would come into the room, I checked out to be told I had to pay a bar bill - seriously! I ate in the restaurant, paid by cash (with receipt) and then went to the room - look at the drunk who the hotel gave access to my room - I’m not paying for someone else’s mistake - the gentleman on reception made me feel like I was lying too which wasn’t a pleasant experience. I don’t think I would ever stay there again and would not recommend it to anyone after the way I was treated
Joan, 1-night trip

8/10 Very good

Werner, 1-night trip

2/10 Poor

I have not stayed here..
Jeanette, 2-night trip

10/10 Exceptional

*
Helen, 1-night trip

10/10 Exceptional

sonia, 1-night trip

10/10 Exceptional

Liam, 2-night trip

10/10 Exceptional

Lisa, 1-night trip

10/10 Exceptional

Overall, great hotel and team.

Great hotel, easy to find. Staff are all very polite. Rooms seem good and clean. Overall, I'd definitely stay again. Room and meal prices were ok. Breakfast prices are a bit excessive.
M, 1-night trip

8/10 Very good

2-night trip

2/10 Poor

Warren, 1-night trip

8/10 Very good

ERIC, 3-night trip

8/10 Very good

Michael, 1-night trip

8/10 Very good

It’s convenient, clean ,good value and nice staff . On down side , could have done with a mattress topper & fuller pillows .
Karen, 1-night trip

10/10 Exceptional

Stephen, 1-night trip

4/10 Fair

Rip off food

The breakfast was disguisting, and highly priced. I ordered smoked salmon and scrambled egg on a multi seeded bagel. Cost was 17.50 !!! One plain burnt bagel, scrammbled egg never seen anything like it. Must of been microwaved several times coulsnt eat it and smoked salmom could hardly see it.
Janet, 1-night trip

10/10 Exceptional

David, 1-night trip

6/10 Good

lewis, 1-night trip

10/10 Exceptional

Excellent

Great service, nice food and good nights sleep
James, 1-night trip

10/10 Exceptional

Gareth, 4-night trip

6/10 Good

Martin, 2-night trip

10/10 Exceptional

KEVIN, 1-night trip

10/10 Exceptional

David, 1-night trip

6/10 Good

Jon, 1-night trip