Ramada by Wyndham Tulsa

Nice hotel, friendly staff. Nice breakfast. No fancy but clean great deal.

The lady walked out in the middle of our check in because I guess her shift was over that specific second? She had no customer service manners and was very loud and rude. The other lady that came in to take over just seemed to not comprehend my credit card was a credit card, not a prepaid card like I told her numerous times so we just handed her a different credit card that she used. We booked and paid ahead of time for one king size bed room. They told us they didn’t have a king bed, stared at us silently and didn’t offer a way to fix it. So I asked if we could just get a queen bed and she finally found a room for us. Everything we said/asked seem to just confused her and we kept getting round-about answers. There is a $50 charge they put on your credit card, like any other hotel, but she charged it twice and said there was problems on their end with trying to run it. When we checked out I had to go knock on the door behind the food prep area to ask for assistance. After a few knocks, loudly asking for assistance and calling the front desk (where I was standing) she finally came out. Everyone seemed clueless to what their job roles were, not helpful and took their sweet time doing everything.

Front staff was not wearing a mask. The pool was chilly and the hot tub was too hot. Room was comfortable. Got an assessible room but did not have a walk in shower.

When I woke up there was a bed bug on my husbands side of the bed when I let the office know they said they don’t have bed bugs so they moved us room we stepped in the new room before even putting out bags down I stripped the bed and another dead bed bug was on that bed too and I proceeded to call the office and they accused me of lying so I took a picture and showed them after going back and forth they said they will refund the money but it will take a couple of days so I’m just waiting for them to refund ,we were not the only ones that day that left because of bed bugs

The hotel was dangerous, dirty, uncomfortable and stinked. I had to call and reserve and pay extra to stay at a different hotel due to the entire overall hazard to the hotel. Never again never!

It was conveniently located for our stay. Nothing particularly unique, but very adequate.

The room was in great need of repairs, the The chairs at the table were all torn, Entertainment center was destroyed like a dog ate it, the room smelled of a dog, walls & floor were dirty, screen in window was torn. I don't know how this place gets a high rating because I'd give it a zero! We traveled from PA to AZ and and 2 weeks later my husband traveled back to PA the same route so we booked the same hotels for return trip and both times were horrible but we couldn't get a refund or I would have booked a different hotel for his return trip. Never will I stay here again!

We enjoyed everything about our stay and everyone was very nice. The shower was a little low for my fiancé and couldn't be moved or it might of came out of the wall

The hotel was great. Comfortable clean room.

The staff is always so welcoming and friendly. The breakfast is good too.