La Suite West - Hyde Park

Amazing food, really comfortable bed, best sleep I've had in weeks

The hotel needs a lot of maintenance, I was allocated a room in the basement, it was and extremely noisy especially at night, you can hear whatever was directly above the room, I hardly slept because of this.....

Vegan only breakfast si a nonsense The all hotel is just about long dark alleys and cubicle rooms

Vegan menu was very niche, breakfast did not live up to expectations . Duvet cover was inproper fit, inadequate parking facilities, air conditioning broken. Requested facial (complimentary) two days before stay , was not received. Complained to staff who was unhelpful,rude and unwilling to escelate issue. No refund given for breakfast which was not to my preferance. Overpriced for facilities available. Shower was unclean, mildew and mould in silicone and corners. Personal cleaning hose was broken in bathroom, only prepped room for 1 guest when booking was for 2. No refill made on main amenities in room. All in all unhappy with service,price and room .

La Suite West is a comfortable boutique hotel with very friendly and attentive staff. The hotel is a couple blocks from Hyde Park and one block from Bayswater Station. It's quiet, which created the perfect repose at the end of a day of sightseeing and dining. We stayed in the junior suite and it was perfect for our nine-night stay in London. The linens were changed regularly, and room service was excellent. If I were to offer some feedback, I'd suggest that the woodwork in the room could benefit from a fresh coat of paint and carpet should be steam cleaned. I would definitely recommend La Suite West as a place to stay particularly if you wish to be out of the core yet with easy access to all the major amenities and sites. I will stay here again next year when I visit London once more.

It is adequate-- location is good. If you are a meat eater just a heads up that the hotels restaurant is vegan.

Room was uncomfortably small along with the gym. Service was great

Cannot stress enough how awful this stay was. Arriving at the hotel, the reception area is nice, smells lovely and clean and crisp but that’s where it ends. We were given a basement room. When going to the room we knew we weren’t going to be staying in it. The corridors were filthy. The room was damp which smelt awful. The stains on the carpet were disgusting and from goodness knows what. Went back to reception and were shown another room which was equally as bad, just larger. It smelt bad, the furniture was dirty. We took several photos and went back to reception and asked for a room which was clean, bright and didn’t smell. We were then taken to a refurbished room which was okay for 2 nights. This hotel is by far the worst I have been to. To the point that two of the rooms were totally unacceptable for anyone to stay in. When leaving it became apparent that the staff were used to people complaining and they said they knew the hotel needed work done. Hugely disappointing - would not recommend to anyone!

Cute boutique hotel. Spacious bedroom, however painting in the bedroom needs to be refresh, the bed wasn't very confortable (2singles beds to make a king bed ....)

Convenient location, quiet & safe with a lovely terrace Very pleasant efficient staff