I emailed and asked if we could check-in earlier as we would be checking out at 3am and was told there is a charge for early check-in and late check-out, asked about breakfast ignored. We arrived and was told check-in is at 2pm. At 2pm told a smoking room was available, but our booking was non-smoking, offered another smoking room but had to wait for it to be cleaned. Microwave doesn't work, toaster trips the fuse, TV won't work, toaster doesn't work. You have to lower/increase volume TV from the TV itself. Was told microwave would be replaced, they didn't do it, had to ask them again for them to replace. Bathroom kept smelling of curry. I provided online feedback and the day before we check-out receieved a courtesy call to say they will check everything so I said we're checking out what's the point. Just really dissapointing, only advantage next to Deira City Centre and Metro.