We like the convenience to the Amtrak station and that it's a little more 'quaint' however with that comes the downside. It's an old hotel and doesn't appear to have been upgraded. The blinds were broken in our room, I was unable to use the tub vs. shower as the tub downspout did not work, and we could not watch tv from the bed. The concierge service was appreciated and we did ask for ice however it would be nice to have the ability to retrieve that on our own. As a note, an older hotel in San Francisco that also had a 2nd floor provided free continental breakfast on a cart on the floor to keep guests from having to go downstairs. It was simple such as muffins, croissants, fruits, coffee and juice but was a nice touch. For the cost of nightly stays, that would be an added benefit and low cost to the hotel itself.