Don't know why Expedia rate this property above average (7.4), and yet Google rating is 1.8/5. It's too bad that this property could have been a great hotel.
Pros:
1. Great location. Couple minutes further away from other hotels near Ben Thanh market, brings so many positive things such as better foods for lower prices, especially coffee. More restaurants and bus routes.
2. Good AC and hot/cold water constantly available
3. Good price
Cons:
1. No receptionist(s). The "desk" has 2 numbers to call to get info regarding check-in/check-out. If you don't have SIM...then need to get it 1st! In other hotel week before, I was able to check in and the receptionist showed me where to get the SIM. When calling the number, you will be informed of your room, with key...already inserted at the door. Other people can just freely explores the room before me, I guess!???
2. No door signs for "Do Not Disturb"/"Clean My Room". We encountered the cleaning lady twice during our 8-days stay. She may have been there more times....
3. Black mold everywhere, in room as well as hallway. Also watermarks from water damages in several areas of the hotel. AC only in room, not hallway; therefore, with the heat in VN, molds happening fast. We have noticed mold area outside the elevator on our floor growing larger and larger everyday!
Like I said, this could have been a great hotel, but the cons have outweighed the pros for me. Will not stay again unless all the cons are dealt with.