Sovereign Group Hotel @ Pratunam Bangkok

Great location. It’s a new hotel with old maintenance. The water heater was very hot and cold when we shower.

The location is convenient, although the access is through a small road with a lot of food stalls. The massage centre next to the hotel is god sent!

I choose this hotel because of it's location, it is center of everywhere that I need to go @ Pratunam,valued for money and if you asked me, a Singapore managed hotel / company would not goes wrong as they are well-known for their management method ... lolz

We have book 2 rooms from 4th Jan to 8th Jan. One of the room AC was not functioning well (not cold for our comfort). After reporting the issue, the staff (reception) suggest to monitor further on its condition while we proceed with our sight tour and dinner. We return almost midnight and very glad that they have reserved for us another upgraded New room despite of our several joint check on the existing room - to verify the setting of the AC temperature. Their positive attitude and customer service is greatly commendable and appreciated. Our 2 rooms are clean, spacious and comfortable. They are very polite and good customer orientated.

We chose Balcony King and was given a corner room. The balcony was merely an empty space for an aircon compressor. The room was hotter than a sauna and had both morning sun and afternoom sun. The aircon air was warm and couldn't cool the room at all, I had to open the balcony door for cooler air from outside! the walls and doors were super thin, I could even hear footsteps and talking from the corridor. Only redemption was a clean room. Overall very bad experience. I will not stay here again.

Good location

Good location. Simple hotel with wonderful staffs espcially front desk staffs.. only thing is thin wall and can hear corridor and even next room talking

our stay was fine but wifi was really bad. we had a router but the moment we are in the room, there is no wifi

It is very cosy and located conveniently nearby great food, Malls and night market :) room is however a teeny tad small with very little room to organise your luggage.

The room is super small without a window. There is no elevator to the 6th floor so I have to walk down the stairs. Good thing is there is a bill boy to carry your suitcase. Location is great, just 5 minutes walk tot the Central World. The wholesale fashion market is just the next building. There is also a Foot Heaven massage shop next door closes at 1am. Very great service.