Nobu Hotel Shoreditch

Nice welcome on arrival, however hotel had a rather stale smell. On arrival to the room was very stale smell and room air was not working. Room layout very strange, coffee table in-front of closet so need to do manual lifting to get into the closet. The closet had very heavy doors which slam closed to caution not to Injure yourself when trying to get your garments. Comfortable bed and nice bathroom. Issue with a cleaner breaking a glass bottle of deodorant and placing it on the counter with all of my beauty products, causing it to leak out of the container onto everything. When hotel staff were informed of this to answer to solve this was ‘multiple rounds of cocktails at their bar’. However they did replace the deodorant. We were not informed until checking in that there would be construction occurring from 9am and that if it was noisy to let them know so we could change rooms. However thenext morning shortly after 8am we were woken by constant drilling. When we informed the front desk of this they didn’t seem to care. The next morning was the same wake up call from drilling - again we informed the front desk and the answer to this was ‘what can I get you to drink’ and ‘next time you come we will put you on a different floor’ and ‘here is my business card’. Won’t be back, wouldn’t recommend to a friend.

Incredible service, luxurious accommodations, great food! could not recommend enough!

I always enjoy my stays at the nobu hotel. They are friendly and helpful.

Brilliant decor & standard. Well thought through rooms and high quality bedding and bathrooms. Nice lobby / lounge

Air con in room didn’t work + light on air con very bright. We had a complaint on food which was handled very badly - first time in 10 years I have deducted service charge. There definitely better place to stay in London. Noun name is not worth it.

Great stay and the gym was clean. The staff were very polite. The room smelt amazing.

The hotel have charged me £250 for smoking in the room. I have never smoked in my life. The room was left in immaculate condition never stay at this hotel they are frauds

Rooms are very dark and gloomy, the aircon was not controllable from the room controller so had to ring reception anytime to change temperature, TV kept going on and off on its own and lights did also, complained on check out and was advised to ring the duty manager next time I stay and he will sort something out!!! Very poor, not surprisingly we wont be going back

Loved everything about the hotel. Great location, great staff/service and super comfy rooms and beds. Only reason not to give top rating is the breakfast. We did room service with pancakes, sourdough toast, chia seed bowl and some other bits and It was well below average standard! Pancakes felt like they’ve been bought in supermarket and heated and portion size was tiny. Just didn’t feel freshly prepared or thought through at all and we paid over £50 for two.

Amazing hotel, very comfortable great location too, I’m already looking forward to coming back!!