"We stayed at Le Méridien for three nights to celebrate my partner’s 40th birthday, having booked a superior city-view room five months in advance. As it was a special occasion, the hotel kindly gave us what they described as the best room in the category we had reserved, but unfortunately we found it rather disappointing.
Although the room was likely the advertised 30 square metres, a large portion of the space was taken up by an oversized bathroom, which made the bedroom area feel much smaller than expected. The city view was pleasant enough (through windows in need of cleaning), but nowhere near as impressive as the photos suggested. The furnishings and overall finish also felt somewhat cheap and below the standard you would normally expect from a five-star hotel—something we had previously experienced at a Marriott Convoy in New York City.
The exterior of the hotel suggests traditional architecture, but our room was in a modern part in the back with low ceilings, contrary to what we expected based on the photos of the hotel.
The hotel also offered complimentary drinks on days when housekeeping was declined. We chose to make use of this, only to discover that the offer applied to a very limited drinks menu, meaning we still had to pay for what we ordered.
That said, the location is excellent, and the staff were warm, friendly, and very helpful throughout our stay. Overall, however, we felt the experience did not justify a return visit."
