Aliz Hotel Times Square

Great hotel, very accommodating. They allowed us to check in early and they offer a shuttle to and from the airport. The views from the rooftop bar are amazing, even if you don’t drink just go to see the views!

I liked it here. Stylish decor. Room was clean and comfortable. Warm welcome by all staff. It was a perfect place for us to enjoy New York. Accessible to all.

Great customer service, wonderful room (small, but very clean and comfortable), excellent restaurant.

Unfortunately we had a horrible cleaning staff that refused to remove dishes from the room after multiple requests over three days, they never cleaned any of the surfaces in the room, skipped service completely one day. Very disappointing. We asked the front desk over and over again but we finally gave up.

Okay so the other reviews of the room 100% correct so small I don’t even think two people could fit as you are right on top of the bathroom. Tv didn’t work in our room was told not to unpack and wait for the maintenance team to correct the issue if not we would have to move rooms okay that whole thing took about an hour Went to shower OUR TOWELS WERE DISGUSTING..... thankfully we brought our own. There are a lot of hidden charges they hit you with on and if you have a car that’s over another big fee for valet but don’t worry that’s why you don’t see your room hold refunded. When all charges hit I swear I paid a lot more

My wife and I stayed here for our anniversary trip and it was truly lovely! We were a little Skeptical based upon the reviews, however, our experience was a pleasant one. The hotel staff was very friendly and assisted us promptly. We attended the bar on the 40th floor which had amazing views of the city. We also had brunch at the restaurant on the 1st floor and enjoyed the bottomless mimosas! The room was very clean and the bed was comfy. Only minor complaint would be the elevator. You have to ride down to the lobby first just to go to any floor above yours. This didn’t bother us much but May to others. We will definitely stay here again when we return.

Our stay was disappointing . The room was set to 90 degrees when we arrived and could not be adjusted, even though maintenance worker attempts for more than an hour. Also, room service got our meals mixed up with another guests and the elevator was quite slow.

Rooms are tiny - no more than 2 people per room should be a disclaimer from the hotel

The location and hotel overall was great and very clean. Only problem we had was with the elevators taking forever. We waited over 10 minutes for one that was not already full.. the elevator stopped 6 times full of people. More then 1 time. Also we had to pay for hotel resort fee but for what. We tried to go to the bar and veiw within the hotel, but couldnt even set down without reservations with were a long long wait. And these were people not staying at the hotel . I felt that for the hotel guest they should find a way to get them in quick since we are paying for it. Overall very clean and friendly staff.

Hotel is petite and oh-so sweet. Staff was warm, friendly, helpful. Room was well appointed. Great roof top bar. Highly recommend.