La Clef Champs-Élysées Paris by The Crest Collection

Great hotel and staff

A luxury hotel.. two blocks from Champs Elysee and Metro station .. very professional and friendly staff.. the rooms are very clean, comfortable, and fancy. I would definitely stay there again.

This hotel is a gem! Lovely room and accommodations. The staff is helpful and engaging. The location is fantastic, near the shops on the Champs Elysee, great restaurants and cafes, and for us, a few doors away from our son and his family. This will be our home away from home.

The hotel team is eagerly helpful and assuring. Smiley and professional!

Awesome hotel! Right place so close to everything in walking distance. Great restaurants in the area that are local spots not full of tourists too. Two local cafes with coffee and snacks about 2 minutes away. Safe area even at night. Staff was great and can speak English. They swapped our pillows for down filled ones with no issues. Highly recommended and when we visit Paris again we will definitely stay here again.

My third time staying at this wonderful establishment. Never disappoints. Only a small detail which the hotel has acknowledged to rectify. The suite i stayed in this trip has a street facing window in the bathroom. The bathroom does not have blackout curtains. The window has frosted glass and a thin Sun shade curtain. However, there is a thin decorative see-through slit surrounding the frosted glass which gives unobstructed view into the bathroom from some angles. Not all rooms has a street facing bathroom. All the standard rooms I have stayed previously does not have this problem. Apart from this minor detail, the hotel is magnificent. It’s comfortable, clean, spacious, conveniently located, friendly staff. Can’t praise it enough. Will definitely return again.

Relatively new hotel hence excellent facilities/amenities. Also great location in the middle of Paris. I was quite disappointed with the service however. I have travelled many places and stayed at various 5-star hotels. It is important for the staff to remember that its not just about how fancy facilities/amenities are, but also the 5-star service that comes along with it. Guests have certain expectations from the staff, and even little things that the staff may not think are important do leave a lasting impression on guests. Just handing out key cards and saying "here you go, room xxxx" without further info about the room or the hotel's facilities simply doesnt cut it. This is what you see when checking into a highway motel. Guests are not gullible. It is better to just admit and apologise that the room is not ready after 3pm, and that it would take 20-30mins to prepare, rather than coming up with lame excuses, and telling us "Sometimes rooms are not ready by 3pm, because it is too early" This is not the response I would expect to receive from 5 star hotel staff. Unprofessional. La Clef Louvre (where we stayed straight after this) on the contrary showed excellent service. They showed us around, very helpful and lovely. Perhaps the staff should visit the Louvre branch and see how their colleagues do, and learn from them. This is a sincere advice from a seasoned traveller. and I do really hope they dont put up some defensive lame comments here

I stayed 5 nights in Aug - Sept of 2019 when the hotel was only 6 months old. My Review is based on the standard room on the top floor - 5th. While the hotel was in pristine condition in terms of cleanliness and amenities, the staff had an aloof air in their attitude which could make some guests feel less welcome. In general the hotel is young and the service needs to improve to meet the 5-star standards expected of this hotel rating. The standard room was small like many European hotel rooms and the lighting was a bit dimmer but it was a pleasant stay overall. The bed was not as comfortable as the Westin brand beds and the high profile hard pillows were requested to be switched with the lower profile softer ones. Otherwise, the beddings/sheets were nice and new. At over 400 Euros a night, you get the location (3 minute walk from the Champs-Elysees /Louis Vuitton), the cleanliness, and the modern interior coupled with a yet awkward service.

Outstanding location, wonderful hotel! Top rated!!!

The hotel is very good, excellent position,staff very helpful Being picky it’s a big shame there was no bar,the parking was in a public car park on a few streets away, no to much of a problem but did charge 35€ a day for a motorcycle! Aircon not working for two of the three nights but they did fix it,overall an enjoyable stay but there were just a few little niggles,I would recommend it though