Skip to main content

Sheraton New York Times Square Hotel

4.0 star property
Hotel with restaurant, near Broadway

Choose dates to view prices

Reviews

7.4 out of 10
Good
In the heart of New York City, Sheraton New York Times Square Hotel offers a prime location near Radio City Music Hall and Broadway. Enjoy breakfast at Hudson Market, shop on site or unwind in the garden with WiFi access. Guests rave about the hotel's central location and helpful staff.
$218 nightly
The total price is $254
Jun 7 - Jun 8
Total with taxes and fees

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed

7.8 out of 10
Good
(291 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

7.6 out of 10
Good
(173 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

7.4 out of 10
Good
(538 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

7.4 out of 10
Good
(30 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds

7.4 out of 10
Good
(220 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed, City View

8.0 out of 10
Very good
(57 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View | Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 2 Double Beds, City View

7.6 out of 10
Good
(37 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • City view
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(33 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub) | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
Hyatt Grand Central New York
Manhattan
  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
8.4 out of 10, Very Good, 7,048 reviews
$279 nightly
The price is $324
Jul 1 - Jul 2
Total with taxes and fees
Hyatt Grand Central New York
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
811 7th Ave, New York, NY, 10019

What's nearby

  • Broadway - 1 min walk - 0.1 km
  • Rockefeller Center - 3 min walk - 0.3 km
  • Radio City Music Hall - 5 min walk - 0.4 km
  • Times Square - 5 min walk - 0.4 km
  • Central Park - 8 min walk - 0.7 km

Getting around

  • Teterboro, NJ (TEB) - 18 min drive
  • Linden, NJ (LDJ) - 29 min drive
  • LaGuardia Airport (LGA) - 37 min drive
  • Newark Liberty Intl. Airport (EWR) - 42 min drive
  • John F. Kennedy Intl. Airport (JFK) - 61 min drive
  • Grand Central - 42 St. Station - 18 min walk
  • New York W 32nd St. Station - 21 min walk
  • Penn Station - 23 min walk
  • 7 Av. Station (E 53rd St.) - 1 min walk
  • 57 St. - 7 Av Station - 2 min walk
  • 50 St. Station (Broadway) - 4 min walk

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Hudson Market - ‬1 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Sheraton New York Lobby - ‬1 min walk

About this property

Sheraton New York Times Square Hotel

When you stay at Sheraton New York Times Square Hotel, you'll be in a fantastic location, just a 5-minute walk from Broadway and Rockefeller Center. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Hudson Market, which serves American cuisine and is open for breakfast. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers like the central location for the sightseeing and because it's just a short walk to public transportation: 7 Av. Station (E 53rd St.) is steps away and 57 St. - 7 Av Station is 2 minutes.

At a glance

DONE

Hotel size

    • 1780 rooms
    • Arranged over 50 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (USD 75 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • 33 meeting rooms
  • Conference center (36000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1962 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Transfer shower
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

Hudson Market - This café specializes in American cuisine and serves breakfast only.
Library Bar - This café specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks - Onsite coffee shop. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 40.16 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 19.95 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 35 to 40 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Parking

  • Self parking costs USD 75 per day

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Sheraton New York Times Square

New York Times Square Sheraton

Sheraton New York City

Sheraton Hotel New York Times Square

Sheraton New York Times Square

Sheraton New York Times Square Hotel

New York City Sheraton

Sheraton Hotel New York

Sheraton New York Times Square

Sheraton New York Hotel & Towers

Sheraton New York Hotel And Towers

Sheraton New York Towers

Sheraton New York Times Square Hotel Hotel

Sheraton New York Times Square Hotel New York

Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

Does Sheraton New York Times Square Hotel offer free cancellation for a full refund?

Yes, Sheraton New York Times Square Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sheraton New York Times Square Hotel?

Yes, dogs are welcome. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Sheraton New York Times Square Hotel?

Yes. Self parking costs USD 75 per day.

What are the check-in and check-out times at Sheraton New York Times Square Hotel?

Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Sheraton New York Times Square Hotel?

No, this hotel doesn't have a casino, but Resorts World Casino (23-min drive) is nearby.

What is there to do at Sheraton New York Times Square Hotel and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Sheraton New York Times Square Hotel?

Yes, Hudson Market offers American cuisine.

What's the area around Sheraton New York Times Square Hotel like?

Sheraton New York Times Square Hotel is in Manhattan, a short 1-minute walk from 7 Av. Station (E 53rd St.) and 3 minutes' walk from Rockefeller Center. Travelers say the local area is very central perfect for sightseeing.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sheraton New York Times Square Hotel Reviews

7.4

Good

7.8

Cleanliness

7.0

Amenities

7.6

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Bed
Refrigerator
Bathroom
Restaurant
Lobby
Breakfast
Food

Reviews

Verified

10/10 Exceptional

Great location, comfortable and clean,.
Viveca, 5-night trip
Verified

10/10 Exceptional

Perfect location!!
Lynsy, 3-night trip
Verified

10/10 Exceptional

Very good location
Thiago, 3-night trip
Verified

10/10 Exceptional

Everything was just great. This hotel was a nice surprise. We’ll located and very functional.
Maria, 5-night trip
Verified

10/10 Exceptional

Clean room, friendly staff
Jordan, 2-night trip
Verified

10/10 Exceptional

Convenient location
VANESSA, 1-night trip
Verified

10/10 Exceptional

Everything was great. It was a great location
Rachael, 3-night trip
Verified

6/10 Good

The location was great. It was close to everything. However, it can get crowded. The room was outdated and felt like a 2.5 star hotel. The staff was not friendly. The wait times were long, but this is New York so that wasn't entirely unexpected
daniel, 2-night trip
Verified

10/10 Exceptional

Can't beat the location! Double rooms were tight but we didn't spend much time in them. The food options in the lobby were impossible to get into in the mornings so we ended up having breakfast elsewhere.
Katherine, 3-night trip
Verified

10/10 Exceptional

Staff was fantastic! The room was nice and clean. The mattress was very comfortable!
David, 4-night trip
Verified

8/10 Very good

Location was in close proximity to shopping, restaurants, broadway shows.
Jason, 4-night trip
Verified

10/10 Exceptional

Room was clean
Deanna, 2-night trip
Verified

6/10 Good

The hotel's location is awesome. Super close to Time Square and subways. With that said, it is loud. The hotel room is nothing special, and was not well cleaned. The bedding is very light, so hard to sleep if you like comforters. Not sure how well cleaned the bedding was either. I would not recommend to friends or family.
Stephanie, 6-night trip
Verified

10/10 Exceptional

Common areas and staff were great. The rooms need a little upkeep with some paint flaking and loud noises when adjoing rooms use their water. Beds were comfortable.
Tracy, 2-night trip
Verified

8/10 Very good

Location ia excellent! Beware large school groups that may travel together as this hotel caters to that, aka there may be a wait for an elevator. Bedrooms clean and comfortable. Beds very cozy. Bathrooms need a fan and some updates as there were cracks and mildew stains. Overall glad it was so close to everything you want to be at, and transportion too! With just a touch of elegance to begin and end your day, its a great choice
Afton, 2-night trip
Verified

6/10 Good

Overall, we had a good stay. The rooms felt a bit dated, and it took some time for the staff to fix a leaking toilet. However, aside from that, the hotel met our expectations and provided a comfortable experience.
Michael, 2-night trip
Verified

6/10 Good

Overall, we had a good stay. The rooms felt a bit dated, and it took some time for the staff to fix a leaking toilet. However, aside from that, the hotel met our expectations and provided a comfortable experience.
Michael, 7-night trip
Verified

8/10 Very good

Coffee bar service is slow. Front desk staff should have explained how the elevators work. We had to learn the hard way on the wrong floor and in a crowd. Room was clean.
Amanda, 4-night trip
Verified

8/10 Very good

The room was a good size and centrally located. The front desk staff were not rude, but not pleasant. I had some basic questions about check-in, and they were not helpful. Also had an issue with them charging an additional deposit of hundreds and hundreds of dollars, and they basically told me I was imagining things, even though it clearly shows up on my credit card statement. Even after checkout, the two charges are still out there and not finalized and do not match with what was agreed upon when I made the reservation. There were also a ton of issues with the elevators and so it took a long time to both get on from the lobby and go down to the lobby throughout my stay.
Stacy, 9-night trip
Verified

8/10 Very good

The area is clean. It would be much better if the bathroom also provides shampoo, conditioner and body soap. The hotel just provides a very small bottle. The water from the room has bitter and weird taste. We need to go to the gift shop to take bottle water.
Ka Yan, 1-night trip
Verified

10/10 Exceptional

My husband had a medical emergency while we were staying there and your staff was outstanding. Lewis stayed by our side until the ambulance arrived which took 30 minutes and was attentive to my husband and kept him talking during the wait.
Emma, 3-night trip
Verified

10/10 Exceptional

clean room
Alexia Garcia, 4-night trip
Verified

8/10 Very good

Staff was awesome, cleaning staff was amazing, the only issue I had was the no smoking signs posted at the entrance and several people standing around smoking. Cigarette butts everywhere was not esthetically appealing. Other than that a great place to stay.
Dawn, 2-night trip
Verified

4/10 Fair

Staff was nice. Was unfortunate they didnt do anything to help accommodate that we got stuck there during the blizzard. Was told doorman would get us a Taxi, then when left, was told to get my own.
Emily, 1-night trip
Verified

4/10 Fair

The location of the Sheraton New York Times Square Hotel is excellent, but the overall experience was disappointing. I joined Marriott Bonvoy before my stay and received an app notification on arrival morning that my room was ready. However, upon arriving at the hotel, I was told no room was available and that the app was incorrect. After checking back multiple times throughout the day, we eventually returned in the evening and were able to check in just before 7:00 p.m., making for a very long arrival day. There were also repeated credit card charges during the stay ($200 and multiple $150 charges) that were not clearly explained upfront. As an international guest with USD limits on my card, this caused unnecessary stress. While one staff member was eventually helpful in clarifying and stopping further holds, the process lacked transparency. Housekeeping did maintain the room well, but overall the service and communication did not meet expectations. I would not stay here again.
Vikki, 4-night trip