breakfast starts serving at 8.30am, there should be a notice about that before booking. I was on a business trip and needed to be at appointments at 8 already, so no breakfast for me. I had paid additionally and never had a word for a refund at least. Ermou street is for pedestrians only, so the only time to enter a truck with a crane, necessary to undress the building from the Christmas decorations, was after stores close and it was there until 3am, no warning or at least an apology for not much of a sleep either. Good central location lively for some, noisy for others, clean enough, newish facilities, friendly kind stuff.