2/10 Κακό
19 Φεβρουαρίου 2025
Awful Experience – No Cleaning, No Heating, and No
I stayed at this hotel for two weeks with my son, and it was one of the worst hotel experiences I’ve ever had. The lack of basic cleanliness was shocking. In two weeks, the only thing they did was change the sheets twice—no vacuuming, no cleaning the bathroom, no wiping down surfaces, and not even taking out the trash. The room became filthy, and when I brought this up with customer service, they blamed Hotels.com instead of taking responsibility. Absolutely unacceptable.
To make matters worse, we stayed there in February, and there was no heating in the bathroom or toilet. Imagine trying to shower or even just use the bathroom in freezing temperatures, especially with a child. It was downright uncomfortable and made our stay incredibly unpleasant.
A hotel that fails to provide basic hygiene and warmth in winter shouldn’t be in business. For the price I paid, I expected at least a clean and comfortable stay, but instead, we got neglect, poor service, and excuses. If you’re traveling with family, or just want a decent place to stay, avoid this hotel at all costs.
Marcus
Marcus, οικογενειακό ταξίδι 15 διανυκτερεύσεων
Επιβεβαιωμένο σχόλιο πελάτη της Hotels.com
