Everything from the staff, the room, the building, the breakfast, everything was perfect except for the location. We made a mistake with the booking and booked a double while being three people, and the kind lady at the reception called Rebecca helped us immediately and changed our room to a triple. The room was perfect, everything clean and ready. The only complaint is the location. And that is not really a complaint. There's another holiday inn hotel at the city center but for a bigger budget than ours. Anyway, the tram station was merely a five minute walk from the hotel anyway, so no big deal. Excellent overall. I would recommend it to everyone with a tight budget.