Hotel Domus Florentiae

Hotel is in an excellent location, within walking distance to the station and the Dome. It was extremely hot but the aircon worked well. The concierge recommended some great restaurants for dinner!

After an unfortunate hotel selection of Hotel Spanga which was a total dump. I was fortunate to get a room at Hotel Domus. The staff went out of their way to accommodate our needs. The hotel was near the train station as we needed, was clean and had a staff that truly cared about the customer 's experience. It was so good that

The mattress was a little too firm for my taste. The drains were slow to empty. Otherwise it’s was a good stay

Not a 4 star hotel. Stayed in room 111. A very tired and basic looking room. Walk in shower which leaked and was not very stable. Good breakfast but very small breakfast room which was very cramped. Handy for train station and all attractions Would not stay here again.

Very friendly and excellent location

Good.

Not four star. Two stars at best. Only one person working. No porter or bellhop. Holes in towels. No breakfast even if the hotels.com listing says full breakfast included. Have to ask hotel for credit voucher to make up for it. Lobby furniture has dark stains on old couches. Smelly elevator. Television monitor is 50 cm, too small. No manager is available at all to appeal problems or common sense.

Really a mixed bag here, and disappointing vis-a-vis the 4-star status. The positives include (1) the location being great both for the train station and for exploring Florence; (2) the fantastic service ethic displayed consistently by Mirko; and (3) the good work of the two people who served breakfast. The cons include: (1) loud both as re street noise and re a bunch of 20-somethings partying hard on the first night until 2 am; (2) dated room; (3) two twin beds pushed together when a double bed was specified; (4) highly problematic toilet flushing mechanism; and (5) bugs in the room from open windows. We wouldn't come back again.

Great Hotel and Great Location! A 5 minute walk from Train station and central to all attractions. We walked everywhere! Of course the room was good size, clean, and very updated. Get the free breakfast, as good to get fueled up before heading out. Very friendly staff that does a great job!

We stayed in room 107 and we're greatly pleased with a red wine welcome, as both my wife and I were in Florence for milestone birthdays. (Nice touch). Room was pleasant, good size but on Saturday night it was noisy outside. It was disturbing but not overly excessive. Certainly can not fault staff, cleanlines, ambience, breakfast and location of hotel. Breakfast terrace was an excellent feature, which my wife and I enjoyed. Would certainly stay here again. From the Hotel.com presentation of room features against higher price category I had anticipated the room decor to be of the higher grade. Think they should show room numbers against featured pictures so you know what decor quality you are getting for price paid.