Italianway - Melzo

Overall, the place was alright: clean, decently equipped and in a great location. I also liked the fact that the access to both the building and the unit was through a code, so no need to keep track of keys. My main complaint is the bed though: rather than a proper double bed, the room had 2 single beds that had been pushed together, and the 2 mattresses kept separating and leaving a gap in between which made for an uncomfortable sleep. Also, the aircon unit was very noisy (even with the night option enabled) so it was not possible to keep it running during the night.

Check in was so easy and the italianway rep was very nice and efficient. The area around the apartment has lots of places to eat and is located close to sights and transport options. The flat was only marginally comfortable, and looks better in the photos. It lacked some basic supplies, like tea towels, and whilst there was a small bottle of Prosecco left, no tea or coffee making supplies were available. For me, the two main negatives were the cockroaches in the bathroom, and the uncomfortable mattress in the loft. It was ok for a night or two, but I wouldn’t want to stay longer.

The lady at check in was angry when we at 9:50pm - 10 mins before checkin. She probably wanted to go home early but we had a delayed flight and a long train journey so I didn't appreciate the negative welcome. The area was nice but there were a few issues with the room: - there was no bed. Just a mattress on the mezzanine floor. -there was nothing to stop be from rolling off the mattress and falling on the floor; there was no grid put up. -the stairs also not encased and had no handle bar; genuinely would not recommend for those with young kids or elderly - found cockroaches in the apartment - there was a leak from the ceiling. When i rang the helpline no one answered. Said it would put me through to their voicemail but the line cuts off - you can hear many noises, people walking on the above floor and the main door closing On a plus, it had everything i need and was big

On the ground floor but seemingly safe(had no issues). Can hear walking (stomping) in the apartment just above, especially from the mezzanine. Fortunately did not last long, and no other noise that was particularly offensive. Wifi did not work well at first but needed just a new recharger cord

Great location near Porta Venezia and Corso Buenos Aires. Very responsive staff. The weather unexpectadly turned cold and they quickly delivered blankets. Large space, beautiful balcony overlooking interior courtyard so not too noisy.

Extremely professional with excellent follow up. The apartment is in a central location yet quite isolated from the noise. It had everything you would need. We were extremely happy with the experience.

Great apartment. Everything you need. Great space for an 'economy' flat. Good location. Less than 10 mins from central station by tram. Walk 20mns or 10 on metro to Duomo.

Internet did no work the night we arrived and called the help line the next morning. All it needed was to remove the battery and reinsert it. A simple sign on the wall close to internet box would save hassle and frustraion. The 10:00 cut off on a Friday evening to get the key and the need to pay extra is not very client friendly.